Responsible Gaming and Well-being Protection Policy

Protection of Minors

Strict age limit 18+ Access to any platform services is strictly prohibited for individuals under 18 years of age. This is a legal standard that we adhere to without exception. Every new user undergoes an identity verification process. If there is suspicion that an account belongs to a minor, access is immediately blocked.

Tips for Parents and Guardians We encourage parents to use filtering software and parental controls on home devices. Storing login details out of reach of children and educating them about the risks associated with accessing adult content is a key element of protection.

Key principles for safe use of the service

To ensure safe gaming, it is worth following these guidelines:

  • Never treat gambling as a way to earn money or pay off debts.
  • Only allocate amounts to gambling that you can afford to lose without affecting your household budget.
  • Set time limits for spending on the platform and adhere to them strictly.
  • Avoid trying to “win back” after a loss – such behavior leads to an escalation of risk.
  • Never use the service under the influence of alcohol or during periods of poor mental well-being.

Self-control tools available to users

We have implemented advanced technical solutions that allow each user to independently manage the intensity of their activity:

Deposit and Loss Limits The user can independently define the maximum amount they can deposit into their account on a daily, weekly, or monthly basis. A reduction in the limit takes effect immediately, while a request to increase it requires a waiting period, which helps to avoid impulsive decisions.

Session Time Limits This tool allows you to set automatic notifications informing you about the time spent on the site. This helps to maintain a sense of passing time, which can easily become blurred in a digital environment.

Short Breaks (Time-out) If you feel you need a moment of rest, you can use the “Time-out” function, which blocks access to your account for a period ranging from 24 hours to several weeks. During this time, we will not send any informational messages.

Self-exclusion In cases where permanent cessation of activity is necessary, we offer a self-exclusion procedure. The user can block access to their account for a minimum of 6 months or permanently. This process is irreversible during the selected period.

Recognizing warning signs

It is worth periodically self-assessing your behavior. Signals that should raise awareness include:

  • Spending more time or money on gambling than originally planned.
  • Lying to loved ones about the extent of your online activity.
  • Feeling irritated or anxious when unable to access the service.
  • Neglecting professional or family duties for the sake of gambling.

Where to seek support in Poland?

For individuals who feel they are losing control over their behavior, we recommend contacting professional support organizations. In Poland, there are a number of institutions offering free counseling and therapy for behavioral addictions. Specialist help is a key step to regaining balance. Remember that asking for help is a sign of strength, not weakness.

Staff training and monitoring

Our technical support team undergoes regular training in recognizing problematic behaviors. If we notice activity patterns suggesting a loss of control, we reserve the right to contact you and offer tools to limit access to services.

Updates to the responsible gaming policy

We constantly monitor the effectiveness of our tools and adapt them to the latest security standards. Any changes to this document will be published on this page. Responsible gaming is a continuous process in which we focus on education and prevention.

Play Now